Privacy Policy

DATA PROTECTION

Controller

Vuorjoki Design Oy

Business ID 3021696-1

vuorjokidesign.com

Address: Huumukallionkatu 12 A, 60320 Seinäjoki

E-mail: customerservice(at)vuorjokidesign.com

The body responsible for the collection and processing of personal data is Vuorjoki Design Oy (hereinafter “Vuorjoki Design”). As the body responsible, Vuorjoki Design can be reached by contacting Customer Service by email.

Customer Registers

When ordering products from Vuorjoki Design web shop, only the necessary data to implement your order is collected in Vuorjoki Design Customer Register. The register is not used for Vuorjoki Design’s direct sales marketing without the permission of the customer.

A customer also can, in connection with an order or otherwise, register as customer of Vuorjoki Design whereby the customer agrees to include his/her personal data in Vuorjoki Design Customer Register. This simplifies processing customer’s further orders and allows customer to follow his/her orders made after such registration.

The Legal Basis For And Purpose Of Processing Personal Data

The basis for processing personal data are our legitimate interests, such as customer relationship management, performance of contracts and invoicing, consent of customer and/or legal obligation.

Personal data collected in Vuorjoki Design Customer Register is processed in connection with customer orders, billing, mailing, customer contacts, development of services, reporting, marketing and other measures relating to customer relationship management.

Personal Data

Vuorjoki Design Customer Register includes customer relationship and contractual management related information, such as first and last name, address, telephone number, e-mail address, purchase information, feedback and other customer communication as well as optional delivery addresses of the Customer.

Regular Collection Of Data

Data is collected on the basis of notifications received from the Customer and on the basis of purchase and customer communication data in the Company Data System.

We use Statcounter to analyze how our visitors use our site. Learn more about how Statcounter uses data and personal information here.

Disclosure Of Data Or Transfer Of Data To Outside The EU Or European Economic Area

The personal data contained in the Customer Registers is not disclosed outside Vuorjoki Design, unless so required by applicable laws or to such subcontractors who participate e.g. in organizing direct or other marketing, administration of information systems of the Company or in the processing of purchase orders, such as mailing of products or payment processes.

If our operations so require, we may transfer personal data to external third parties and/or outside the EU/ETA. In such case, we will ensure that the personal data is appropriately protected and that privacy legislation in force from time to time is applied.

Principles For Protecting The Registers

Personal data contained in Vuorjoki Design Customer Registers of Vuorjoki Design are confidential. The Registers are held in electronic form and are appropriately protected with firewalls and by using other technical protection. Only named employees have access to the use and maintaining of the password protected Registers. The operators of the Registers are bound by confidentiality obligations.

We store personal data for the necessary time considering the purpose for which it was collected as well as applicable legislation. We take reasonable measures to ensure that inaccurate and outdated information will be corrected or erased as soon as possible.

Rights Of Customers

The customer has a right to request access to his/her personal data recorded in the Customer Registers. If the personal data of the customer is inaccurate, the customer can request that all inaccurate data be either corrected or removed. The Customer also has a right to object processing of his/her personal data on the basis of our legitimate interests, direct marketing and profiling in relation thereto. The customer has also the right, according to the EU’s General Data Protection Regulation, to request restricting of the processing of personal data or request the removal of his/her data.

You can opt-out of direct marketing by following the instructions provided in connection with every newsletter and you can also withdraw your consent. The customer has the right to receive his/her personal data in a machine-readable format and request the transfer of said data to another data controller.

Any requests relating to the rights of customers mentioned above can be delivered in writing to our Customer Service. Vuorjoki Design will comply with the requests in accordance with applicable legislation and by observing any mandatory provisions of law restricting the scope of such rights. The customer can also file a complaint with or request further information from the relevant Data Privacy Authorities.

Cookies

Our web shop uses cookies. Cookies are small data files, which transfer from the server to the computer of the customer. You can choose in your internet browser whether you accept the use of cookies. Please note that disabling cookies significantly reduces the functionality of our web sites and services. The use of cookies must e.g. be allowed in the internet browser in order to complete web shop purchases. We use cookies to facilitate easier use of our web shop and to analyze how we can enhance our web shop processes. The use of cookies is not visible during your purchase session and does not harm your computer. To read more about cookies, see our Cookies Policy.

Changes In This Privacy Policy

We constantly enhance and develop our services, wherefore our Privacy Policy may be amended from time to time. We inform of significant changes when applicable legislation so requires. We recommend that you review this Privacy Policy regularly.